AUMyStake Casino Privacy Policy
At MyStake Casino, the trust and security of our players is paramount. We are committed to protecting your personal information with the utmost care and respect. This privacy policy provides detailed insights into how we manage, use, and safeguard your data. We encourage you to read through this document carefully to make informed decisions about your interactions with our services.
Data Processing
Our Privacy Policy specifies our obligations under gambling regulations to responsibly manage the personal data of our players, which is crucial for participation in games and access to our services. The management of our website is undertaken by Dama N.V., registered in Curaçao, alongside its subsidiary, Friolion Limited, located in Cyprus, both operating under a license from Antillephone N.V.
Acceptance of this Privacy Policy is required to use our services, and we recommend regular review as changes may occur. Continued use of our services after modifications indicates acceptance of the new terms.
Collection of Information
To provide an optimal gaming experience, we collect personal information through various means:
- Registration data and ongoing communications (such as names, contact details, and ID documents).
- Interaction logs from different communication channels.
- Transaction and usage data from our website.
- Documents necessary for identity checks and regulatory compliance.
The above data helps us tailor our services to better meet your needs and comply with regulatory requirements.
Usage of Information
We use the collected data for multiple purposes:
To Process Transactions and Bets
We handle your transactions and game participation using the collected data, ensuring seamless service delivery.
To Deliver Services and Support
We utilize your information to provide the requested services and support, enhancing your gaming experience.
For Verification and Compliance
Identity verification and compliance with legal standards such as anti-money laundering regulations are essential uses of your data.
For Marketing Communications
Subject to your consent, we may use your information to send updates and promotions about our products and services. You can opt-out of these communications at any time via your account settings or by contacting our support team.
To Prevent Fraud and Illegal Activities
We actively monitor activities to prevent any unlawful behaviour on our platform, ensuring a safe environment for all users.
For Market Research and Aggregate Data Analysis
Analyzing aggregated data allows us to understand user behaviour and improve our offerings accordingly.
The utilization of information as described ensures that we can provide a comprehensive and secure gaming experience.
Disclosure of Information
We respect your privacy and limit the disclosure of your information:
Your personal data is not sold or rented out. It may be shared within our corporate group or with partners when necessary for delivering our services or meeting legal requirements. Third-party providers may also have access to this data for processing purposes, all within the bounds of strict confidentiality agreements.
Data Security and Retention
Adhering to high legal standards, we ensure robust security for your personal data, which is retained as per legal requirements and not less than five years after closing your account, in compliance with anti-money laundering laws.
Cookies and Tracking
To enhance user experience and analyze site performance, we use cookies and similar technologies. You may adjust cookie settings in your browser, though this could affect certain functionalities of our site.
Your Rights and Contact Information
You are entitled to verify the accuracy of your data, update personal details, or object to certain uses of your information, such as for direct marketing. Our Data Protection Officer (DPO) is available to address any concerns via email. Additionally, under GDPR, you are entitled to lodge complaints with appropriate supervisory authorities.
We take your privacy seriously and are dedicated to maintaining a secure and compliant gaming environment. Should you have any questions or need assistance regarding your data, please do not hesitate to contact us.
